Surprise bills and ambulance bills in Ohio
For emergency services at an out-of-network emergency facility in Ohio, and for unanticipated out-of-network care at an in-network facility (including lab work), providers and facilities may not bill you more than your in-network cost sharing.
Checked against official sources: October 30, 2026.
What Ohio adds
- State law
Ohio surprise billing law
Law: H.B. 388, 2020; Ohio Rev. Code 3902.50 to 3902.54
- Which plans it covers
Health benefit plans from state-regulated health plan issuers (insurance companies and HMOs). Self-funded employer plans are not covered.
- What it adds
For emergency services at an out-of-network emergency facility in Ohio, and for unanticipated out-of-network care at an in-network facility (including lab work), providers and facilities may not bill you more than your in-network cost sharing. For other non-emergency care from an out-of-network provider at an in-network facility, the provider may balance-bill only after telling you and getting your consent.
- Ground ambulance
The state protects you
If you have a state-regulated plan, an out-of-network ambulance in Ohio that gives you emergency services may not bill you for the difference between the plan's payment and its charge, and your plan may not charge you more cost sharing than in network.
Law: Ohio Rev. Code 3902.50(A), 3902.51(A)(1)(c), (C)(3), (D); Ohio Rev. Code 4765.01
Law: Ohio Rev. Code 3902.50 to 3902.54
Itemized bills and price estimates in Ohio
Price estimates
If you have a state-regulated health plan and an out-of-network provider treats you at an in-network facility for care that is not an emergency or unanticipated, the provider may bill you more than your in-network cost sharing only if it tells you it is out of network, gives you a good faith estimate of the cost (its charge, the plan's expected payment and your share, with a note that you do not have to get the care there or from that provider), and you agree.
Law: Ohio Rev. Code 3902.51(E)
Where to complain in Ohio
- Health insurance: Ohio Department of Insurance, Consumer Services · 1-800-686-1526
Problems with a state-regulated health plan, including surprise bills and ambulance balance bills. - Attorney general: Ohio Attorney General, Consumer Protection Section
Complaints about debt collectors and other businesses. - Medicaid: Ohio Department of Medicaid Consumer Hotline · 1-800-324-8680
Questions about Medicaid enrollment or coverage.
Free tools, letters and checklist
Questions about medical bills in Ohio
Am I protected from ground ambulance bills in Ohio?
If you have a state-regulated plan, an out-of-network ambulance in Ohio that gives you emergency services may not bill you for the difference between the plan's payment and its charge, and your plan may not charge you more cost sharing than in network.