Surprise bills and ambulance bills in Colorado
For emergency care and for non-emergency care at an in-network facility, an out-of-network provider must bill your insurer and may charge you only your in-network copay, coinsurance and deductible.
Checked against official sources: October 30, 2026.
What Colorado adds
- State law
Colorado out-of-network billing law
Law: HB 19-1174, HB 22-1284; C.R.S. 10-16-704(3), (5.5); C.R.S. 12-30-112, 12-30-113
- Which plans it covers
Health insurance plans regulated by the Colorado Division of Insurance. Self-funded employer plans are generally covered only by federal law.
- What it adds
For emergency care and for non-emergency care at an in-network facility, an out-of-network provider must bill your insurer and may charge you only your in-network copay, coinsurance and deductible. If you paid more than you owed, the provider must refund it within 60 days of being told, or pay 10% interest. An out-of-network provider must give you a written cost estimate within 3 business days if you ask.
- Ground ambulance
The state protects you
If you have a state-regulated plan and a private ambulance company that has no contract with your plan takes you by emergency ambulance, you owe only your in-network deductible, coinsurance or copay; the plan pays the company a set rate. This rule does not apply to ambulances run by a fire department or other government agency. No state rule limits ground ambulance bills for uninsured patients.
Law: C.R.S. 10-16-704(5.5)(d); C.R.S. 3 CCR 702-4, Regulation 4-2-66
Law: C.R.S. 10-16-704(3), (5.5); C.R.S. 12-30-112, 12-30-113
Itemized bills and price estimates in Colorado
Colorado law gives you a right to an itemized bill.
If you ask in writing, a debt collector collecting a medical debt must stop collecting until it sends you a free itemized statement: the provider's name and address, dates of service, each service or item, the original amount, interest, fees, payments, insurance and discounts, and for hospital debt whether you were screened and found eligible for financial assistance. Before a hospital bill goes to collections, the hospital and professionals must give you a plain-language explanation of the services and fees. A provider that charges a facility fee must give you a standardized itemized bill.
Law: C.R.S. 5-16-109(5), 25.5-3-506(1)(c), 6-20-102(3)(a)(II)
Price estimates
If you plan to pay for care yourself, a provider or facility must give you a written estimate of the total cost before the service if you ask, itemized by component, in English or Spanish. The final bill may be no more than 15% or $400 above the estimate, whichever is less, unless an emergency or unforeseen necessary care happens. Hospitals must also tell you of your right to an estimate of the average charge for a common inpatient procedure before admission, and must post their Medicare rates. A hospital that was not in material compliance with federal price transparency rules on the date of your care may not send that bill to collections, sue you or report it to a credit bureau.
Law: C.R.S. 25-49-106, 6-20-101, 25.5-1-903, 25.5-1-904
Where to complain in Colorado
- Hospital bills and financial assistance: Department of Health Care Policy and Financing (HCPF), Hospital Discounted Care · 303-866-2580
A hospital or professional did not screen you, charged more than the discounted rate, did not offer a proper payment plan, did not give you the patient-rights notice, or sent your bill to collections without the required steps. - Health insurance: Colorado Division of Insurance, Consumer Services · 303-894-7490
A surprise out-of-network bill, an ambulance bill under a state-regulated plan, or another problem with health insurance regulated by the state. - Debt collectors: Colorado Attorney General, Consumer Credit Unit
A collection agency or debt collector broke Colorado collection rules, for example on medical debt credit reporting, itemized statements or interest. - Medicaid: Health First Colorado (Colorado Medicaid) · 1-800-221-3943
Questions about applying for Medicaid or CHP+, which can cover hospital bills.
Free tools, letters and checklist
Questions about medical bills in Colorado
Am I protected from ground ambulance bills in Colorado?
If you have a state-regulated plan and a private ambulance company that has no contract with your plan takes you by emergency ambulance, you owe only your in-network deductible, coinsurance or copay; the plan pays the company a set rate. This rule does not apply to ambulances run by a fire department or other government agency.