Surprise bills and ambulance bills in Maryland
If you are in an HMO, an out-of-network provider is paid by the HMO at rates set by state law. If you have a state-regulated insurance policy and an out-of-network on-call or hospital-based doctor takes an assignment of your benefits, the doctor may bill you only your deductible, copay or coinsurance (and charges for services that are not covered).
Checked against official sources: October 30, 2026.
What Maryland adds
- State law
Maryland balance-billing protections (HMO, on-call and hospital-based physician and ambulance assignment-of-benefits laws)
- Which plans it covers
Health insurance, nonprofit health service plans and HMOs regulated by the Maryland Insurance Administration. Self-funded employer plans are generally not covered by state insurance law.
- What it adds
If you are in an HMO, an out-of-network provider is paid by the HMO at rates set by state law. If you have a state-regulated insurance policy and an out-of-network on-call or hospital-based doctor takes an assignment of your benefits, the doctor may bill you only your deductible, copay or coinsurance (and charges for services that are not covered). Other out-of-network doctors who ask you to assign benefits must first tell you in writing that they are out of network and may balance bill you, with a cost estimate.
- Ground ambulance
The state protects you
If you have a state-regulated plan, your insurer must pay a public, volunteer or county-contracted ambulance service directly (for insurers other than HMOs, when the ambulance gets an assignment of benefits). The ambulance service then may not bill you for covered services beyond your copay, deductible or coinsurance, and may not sue you for money the plan owes. The plan must pay an out-of-network ambulance service at least what it pays in-network ambulance services in the same area.
Law: Md. Code, Insurance 15-138
Law: Md. Code, Insurance 14-205.2, 14-205.3, 15-138; Health-General 19-710.1
Itemized bills and price estimates in Maryland
Maryland hospitals must give you an information sheet explaining your bill and your rights, with staff who can help you understand the bill. Before suing, a hospital must attach the original or a certified copy of the hospital bill and the most recent bill to its complaint.
Law: Md. Code, Health-General 19-214.1(f), (g), 19-214.2(i)
Price estimates
On request before or during treatment, a hospital must give you a written estimate of the total charges for non-emergency hospital services, procedures and supplies expected to be billed. The hospital's patient bill of rights must say you can ask for an estimate of hospital charges before care. Hospitals must tell outpatients that they may charge a separate facility fee.
Law: Md. Code, Health-General 19-214.1(f)(1)(vi), 19-342(d)(9); COMAR 10.37.13.03, 10.37.13.08
Where to complain in Maryland
- Hospital bills and financial assistance: Health Services Cost Review Commission (HSCRC) · 410-764-2605
A hospital did not follow Maryland's financial assistance, payment plan, billing or debt collection rules. Complaints go by email to hscrc.patient-complaints@maryland.gov. - Attorney general: Maryland Attorney General, Health Education and Advocacy Unit (HEAU) · 410-528-1840 (toll free 1-877-261-8807)
Help with a medical bill dispute, a financial assistance reconsideration request or a surprise bill; it can file a complaint jointly with the HSCRC and mediate. - Health insurance: Maryland Insurance Administration · 1-800-492-6116
Problems with a state-regulated health insurer or HMO, including balance bills and ambulance bills. - Debt collectors: Maryland Office of Financial Regulation · 410-230-6077
A collection agency broke Maryland collection rules.
Free tools, letters and checklist
Questions about medical bills in Maryland
Am I protected from ground ambulance bills in Maryland?
If you have a state-regulated plan, your insurer must pay a public, volunteer or county-contracted ambulance service directly (for insurers other than HMOs, when the ambulance gets an assignment of benefits). The ambulance service then may not bill you for covered services beyond your copay, deductible or coinsurance, and may not sue you for money the plan owes.